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Frequently asked questions
Do you buy antiques & vintage items?
If you are thinking of selling something or looking to clear a property.
Please contact us so we can arrange a FREE no obligation appraisal.
Are your products new?
No. All our products are either 18th, 19th, 20th century or older.
The majority, if not all of the products we sell, will show signs of natural wear commensurate with its age.
This will naturally add an authenticity to what you own. In our eyes it creates a natural aged process to be adored.
Delivery will be extra and is calculated at the checkout stage before the order is finalized.
As a general guide delivery cost start from £10.00 up to £50.00 for larger items. Highlands, Islands usually cost in the region of £70-£100. Please get in touch and we will give you a precise quote.
In some cases we may be able to offer FREE local delivery (depending on your location). Small items can be posted for a nominal cost.
Delivery of large furniture items are done by furniture delivery specialists and usually take between 5-10 days, depending on location.
All deliveries are one man deliveries and to the ground floor. Help will be required, unless you specify a two man delivery at an additional cost.
For worldwide shipping please contact us first before trying to order, as costs vary dramatically.
If you have any questions please contact us.
Here to help.
We hope you will be happy with your purchase. If for any reason you are unhappy, you may return the item/items to us within 14 days.
You will need to arrange for the safe return of any item or items purchased. Please ensure the goods are returned in the same condition as sent to you.
You will be responsible for all the return cost.
Once we have received the order back, we will refund you the cost of the item/items, less any initial delivery and packaging costs.
If you have any questions please contact us before ordering. Thank you
Our warranty policy
Our products come with a guarantee stating they are as described when purchased.
As all our products are either antiques or vintage we do not offer traditional warranties due to the nature of the items and history.
Please inspect the images to be sure you want the item on sale. If you have any questions beforehand, please make contact.
Other ways to contact us
If you would like to speak to someone, please call me on 07973 154860.
You can email email@example.com
Alternatively you can use the Live Chat on our website (bottom right hand corner), message us via WhatsApp or via our Instagram account.
Our office address is: 71 Campbell Road, Southsea, PO5 1RJ. Any appointments to this address need to be booked in advance.
Always here to help.
Where are we based?
Campbell Vintage is based in Southsea, Hamphire.